Flexible client service

The LEAP Web Portal

Acting as your law firm's 24/7 online assistant, a Web Portal helps your client to communicate and collaborate with your practice in and out of office hours at a time convenient for them.

Helping law firms to work smarter, not harder such technology delivers efficiency and provides the tools to meet modern-day client expectations and deliver outstanding client service.

Client Service | Web Portal
Client Service | Intake Forms

Capture client information

Streamline your data entry when your clients complete an online intake form prior to their appointment. Intake forms give you a convenient and user-friendly way to accurately collect your clients’ information.

Clients can provide their details directly through your Web Portal, reducing the costly human error associated with data entry. Once completed, their information can be easily imported into LEAP as a matter, allowing you to get to work faster.

Manage your clients effectively

  • Manage incoming enquiries and generate new leads – Capture new business opportunities to effectively manage inbound enquiries with ease, wherever you are.
  • Online appointment booking – An easy-to-use online calendar that allows your clients to view your availability and request appointments.
  • Streamline data entry – Allow clients to input their own details and matter information online at a time convenient to them.
  • Be transparent with the service you provide – Introduce your team, display your areas of expertise, hourly rates, estimated costs and disbursements.
  • Collaborate on documents – Providing real-time, secure access to documents, see if a client has viewed a document, share documents and revoke access if required.
Client Service | Mobile Web Portal
Client Service | Law Connect

Collaborate on documents

Securely share and collaborate on files with clients in real-time via LEAP’s integration with LawConnect. Providing 24/7 access lets your client e-sign or comment on a shared document when it suits them from any device.

Client Service | Appointment Scheduling

Quick appointment scheduling

Allow your clients to book appointments at a time that suits you. Easily reschedule, cancel or amend appointments directly from your dedicated appointments dashboard or send booking confirmations and reminders to your clients via SMS.

Client Service | Communication

Be Contactable

Allow your clients to communicate with your firm effortlessly and with ease. Invite them to make enquiries, book appointments, retrieve information and view and update their documents.

Client Service | Dashboard

Don’t miss out on potential work

Take advantage of the Web Portal’s client management tools to streamline your enquiries:

  • Easily respond to new client enquiries with e-mail templates.
  • Update the status of enquiries so you know when to follow-up.
  • Easily view all of your enquiries from any device.
  • Create a card in LEAP with information provided in an enquiry.
  • Never miss an enquiry when you log all your prospective client calls and e-mails.

Provide your clients 24/7 access to your services

  • Streamline data entry and minimise errors with online intake forms.
  • Allow your clients to easily schedule or manage their appointments around your real-time availability from any device.
  • Manage and update enquiries from prospective clients.
  • Track the status of your leads as well as log follow-up calls and e-mails.
  • Respond to client enquiries with e-mail templates.


Everything you need to run a law firm


26 Pembroke Street Upper, Dublin, D02 X361.
Copyright © LEAP Legal Software. All rights reserved.

26 Pembroke Street Upper, Dublin, D02 X361. Copyright © LEAP Legal Software. All rights reserved.

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